50+ Offices, 1 Digital Ecosystem: Unifying a Global Immigration & Career Consultancy
A unified, commerce-enabled digital experience platform connecting websites, onboarding, counselling, commerce, learning, and marketing across international markets.
What made this hard.
- Multiple disconnected platforms across geographies.
- Fragmented customer interactions and missed cross-sell.
- Heavy manual workflows and disconnected systems.
- Varying compliance across markets.
- Rising digital adoption demanding scalable multilingual experience.
How we engineered the solution.
Unified DXP connecting websites, onboarding, counselling, commerce, and learning.
Multi-locale, multilingual architecture across markets.
Commerce and service booking with intelligent workflow automation.
Drupal CMS and microservices integrated to Salesforce CRM, LMS, and SSO.
The biggest shift wasn't launching better websites. It was making the entire customer journey happen on one platform.
What this engagement proved.
Unified customer experiences + systems + workflows drive maximum impact.
Commerce-enabling services turns websites into revenue channels.
Automation + multilingual + integrations enable global scale.
Localization is architecture, not translation.
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