Turning Knowledge Assets into Business Insight for a Global Assessment Leader
An enterprise AI multi-agent platform on Microsoft Copilot Studio and Power Platform, specialized agents orchestrated by a master agent into unified business insights.
What made this hard.
- Thousands of knowledge assets across business domains.
- Need for domain-specialized AI, not one generalist bot.
- Specialized agents reasoning independently while working together.
- Integrating Copilot Studio, SharePoint, PowerApps, and Power Automate.
- Standardized metadata and centralized orchestration required.
How we engineered the solution.
Metadata-driven SharePoint knowledge base with standardized tagging.
PowerApps document portal keeping knowledge AI-ready.
Specialized agents with a master agent orchestrating routing via Power Automate.
Centralized logging, monitoring, and an AI governance framework.
The biggest shift wasn't adding AI to knowledge management. It was organizing knowledge so AI could be trusted with it.
What this engagement proved.
Specialized agents through orchestration beat one generalist assistant.
Metadata-driven knowledge is fundamental to scalable AI.
Copilot Studio + Power Platform is a flexible enterprise foundation.
Modular multi-agent architectures simplify expansion.
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